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The Low-Income Household Water Assistance Program

LIHWAP provides funds to assist low-income households (at or below 60% of State median income) with water and wastewater bills. The priority is to ensure that households whose services have been disconnected due to non-payment, or are about to be disconnected, are able to have their services restored as quickly as possible. Persons unable to pay their utility bills because of circumstances beyond their control. Such circumstances shall include, but shall not be limited to, unemployment, illness, medically related expenses, recent death of an immediate family member, and any other circumstances which might cause financial hardship.

The State Low Income Household Water Assistance Program (LIHWAP) can help you pay arrears for your water and sewer bills. The program may also be able to help address tax liens due to water and sewer arrears. To get more information and apply, go to waterassistance.nj.gov or call NJ211.

Spring Hydrant Flushing

Beginning Monday, April 24, 2023, the Pompton Lakes Borough Municipal Utilities Authority will conduct its Spring Hydrant Flushing Program.  The hydrant flushing will be performed during the hours of 12:00 AM and 6:00 AM in order to cause the least inconvenience to our customers.

It should be noted that customers may experience temporary discoloration in their water or a drop in water pressure during the program.

WATER SERVICE LINE SURVEY

Public Law 2021, Chapter 183 (NJ Bill A5343/S3398) requires all community water systems (CWS) to perform an initial service line inventory and make the findings publicly available. To update our records, we’re asking for your help to identify what type of material your service is by conducting a visual inspection and completing an online Water Service Inspection Form.

Please be advised that Authority employees will be leaving Service Line Survey Door Hangers as notice and will be available to perform the survey if assistance is needed.

Enter the link into your cellphone, tablet, or computer browser to complete the survey on your own, or contact of office to schedule an appointment with a technician.

Lower Twin Lakes Dam Restoration Project

The Lower Twin Lakes Dam Restoration Project is now completed. This was made possible by the Authority obtaining a low interest loan from the New Jersey Department of Environmental Protection, Bureau of Dam Safety & Compliance.