News

UPDATE 7/3/26 8:30 AM:

The Pompton Lakes MUA has conducted all required sampling, and the boil water advisory is lifted for the entire water system, effective immediately. Thank you for your continued patience.

The valve installation at the water tanks went well last night and the system was brought back online fully earlier this morning.

Because sections of the water system experienced a drop in pressure, the NJDEP requires a precautionary Boil Water Advisory, effective immediately and until water sampling results are obtained.

The following briefing outlines the details of what this means for you.

We will update this post as soon as the sample results are obtained and the advisory can be lifted.

We appreciate your continued patience in this matter. 

UPDATE 7/2/26 8:30 AM:

The boil water advisory is purely Precautionary and mandated by NJDEP any time there is pressure loss in the system. We are not aware of any issues currently and have no reason to believe there will be. It also only impacts residents at higher elevations, as stated in the letter. This is because it was a controlled shutdown and was drawn down from the highest points in town, the water tanks.

We will receive the sample results in 24 hours, and the boil water notice will be lifted as soon as possible thereafter.

Thank you for your cooperation and patience at this time.

Please be advised that our summer hours will take effect on Tuesday, May 26, 2026, and will last until Friday, September 4th, 2026.

We will now be open Monday through Thursday 7:30AM to 4:00PM and Friday 7:30AM to 1:30PM

Please contact our office with any questions or concerns.

Thursday, May 7, 2026 UPDATE *

Be advised: We will be replacing a water main valve on Ringwood Avenue between Broad Street and Locust Street on Friday, May 8, 2026. We do not expect any interruption in water service, but there will be a temporary adjustment to the traffic pattern.

There will be a different post when we do the other valves, depending on the dates. We will schedule another replacement of water main valves on Broad Street near the Broad Street Bridge over Posts Brook (or Ringwood Avenue near the Railroad Tracks) at a later date. There will be a localized disruption in water service, but it should not last longer than an hour or two. If you experience discolored water, please let your cold water run until it clears.

Under Public Law 2025, Chapter 72 (P.L. 2025, c. 72), public entities must post legal notices—also referred to as public notices—on their official website. All public notices for the Pompton Lakes Municipal Utilities Authority are linked HERE. Notices will remain available for at least one year after posting.

Please see below for the latest billing due dates.

Beginning Monday, April 20, 2026, the Pompton Lakes Borough Municipal Utilities Authority will conduct its Spring Hydrant Flushing Program. The hydrant flushing will be performed during the hours of 12:00 AM and 6:00 AM to cause the least inconvenience to our customers. It’s important to note that customers may experience temporary water discoloration or a brief drop in water pressure during the program.

It should be noted that customers may experience a temporary discoloration in their water or a drop in water pressure during the program. Please do not hesitate to contact the MUA with any questions or concerns at 973-839-3044.

Public Law 2021, Chapter 183 (NJ Bill A5343/S3398) requires all community water systems (CWS) to perform an initial service line inventory and make the findings publicly available. To update our records, we’re asking for your help to identify what type of material your service is by conducting a visual inspection and completing an online Water Service Inspection Form.

Please be advised that Authority employees will be leaving Service Line Survey Door Hangers and Letters as notice and will be available to perform the survey if assistance is needed.

Enter the link into your cellphone, tablet, or computer browser to complete the survey on your own, or contact of office to schedule an appointment with a technician.

Are you having trouble paying your sewer and water bills?
If the answer is yes, you may be able to temporarily stop your service from being disconnected through the State’s Winter Termination Program.

The M.U.A has adopted the DCA’s Winter Termination Program (WTP) (N.J.A.C. 5:45), preventing service disconnection for eligible residential customers in Pompton Lakes from November through March. To check your eligibility, please complete and submit the required forms below:

https://dcaid.dca.nj.gov/en-US/are-you-eligible

Please be advised that our quarterly water and sewer rates have changed effective May 2024. These rates were introduced at the M.U.A.’s regular April meeting and approved at our May 20, 2024, scheduled meeting.

Please contact our office with any questions or concerns.