News
DCA Summer Termination Program
Are you having trouble paying your sewer and water bills?
If the answer is yes, you may be able to temporarily stop your service from being disconnected through the State’s Summer Termination Program.
The M.U.A has adopted the DCA’s Summer Termination Program (STP), preventing service disconnection for eligible residential customers in Pompton Lakes from June 15 – August 31. To check your eligibility, please complete and submit the required forms below:
https://dcaid.dca.nj.gov/en-US/are-you-eligible
Important: While STP prevents service shutoffs from June 15 to August 31, customers remain responsible for their accumulated utility bills. Participants are strongly encouraged to make good-faith payments based on their ability to pay throughout the summer to avoid large overdue balances when the protection period ends on August 31.
The 2026 CCR Report is Now Available
The Consumer Confidence Report with results as of 2025 is now available to any of our customers who wish to view it. It can be found below or on our Customer Information page.
New Summer Hours
Please be advised that our summer hours will take effect on Tuesday, May 26, 2026, and will last until Friday, September 4th, 2026.
We will now be open Monday through Thursday 7:30AM to 4:00PM and Friday 7:30AM to 1:30PM
Please contact our office with any questions or concerns.
Current Legal Notices
Under Public Law 2025, Chapter 72 (P.L. 2025, c. 72), public entities must post legal notices—also referred to as public notices—on their official website. All public notices for the Pompton Lakes Municipal Utilities Authority are linked HERE. Notices will remain available for at least one year after posting.
WATER SERVICE LINE SURVEY
Public Law 2021, Chapter 183 (NJ Bill A5343/S3398) requires all community water systems (CWS) to perform an initial service line inventory and make the findings publicly available. To update our records, we’re asking for your help to identify what type of material your service is by conducting a visual inspection and completing an online Water Service Inspection Form.
Please be advised that Authority employees will be leaving Service Line Survey Door Hangers and Letters as notice and will be available to perform the survey if assistance is needed.
Enter the link into your cellphone, tablet, or computer browser to complete the survey on your own, or contact of office to schedule an appointment with a technician.
Water/Sewer Rate Increases
Please be advised that our quarterly water and sewer rates have changed effective May 2024. These rates were introduced at the M.U.A.’s regular April meeting and approved at our May 20, 2024, scheduled meeting.
Please contact our office with any questions or concerns.
